Sara Haddad

Senior Operations Manager

Dubai, UAE · +971 50 000 0000 · [email protected] · linkedin.com/in/sarahaddad

Professional Summary

Operations leader with 9 years in logistics and retail, cutting fulfilment costs by 18% and leading teams of up to 40. Known for clear process, calm delivery and data-led decisions.

Work Experience

Senior Operations Manager2021 – Present

Northwind Retail, Dubai

  • Led a 40-person fulfilment team across 3 sites, raising on-time delivery from 91% to 98%.
  • Cut warehouse costs by 18% through a new slotting and shift model.
  • Introduced weekly KPI reviews adopted company-wide.
Operations Lead2017 – 2021

Bluewave Logistics, Abu Dhabi

  • Managed vendor contracts worth AED 12M a year.
  • Rolled out a WMS upgrade on time and under budget.

Education

MBA, Operations Management · University of Wollongong in Dubai · 2017

Skills

Operations strategy · Supply chain · Lean Six Sigma Green Belt · Budgeting · Stakeholder management · SAP · Power BI · English, Arabic

Sara Haddad

Dubai, UAE · +971 50 000 0000 · [email protected] · linkedin.com/in/sarahaddad

20 October 2026

Dear Hiring Manager,

I am applying for the Head of Operations role. Over nine years I have led fulfilment teams, renegotiated vendor contracts and raised on-time delivery to 98%.

I would bring the same calm, measured approach to your team, with a clear plan for the first 90 days.

Kind regards,
Sara Haddad

LinkedIn headline

Senior Operations Manager · Logistics & Retail · Cost reduction · Team leadership